Privacy policy

Privacy Policy for Layalé

Effective Date: June 20, 2025

At Layalé, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information that you provide to us directly, as well as information automatically collected when you use our website.

• Personal Information: When you place an order or sign up for our newsletter, we may collect the following personal information:
  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (credit card details)
  • Order history
  • Account details (if you create an account)
• Automatically Collected Information: When you visit our website, we may automatically collect information such as:
  • IP address
  • Device information
  • Browser type and version
  • Pages visited
  • Referring/exit pages
  • Date and time of visits

2. How We Use Your Information

We use the information we collect for the following purposes:

• Processing Orders: To process and fulfill your orders, including delivering products, processing payments, and managing returns.
• Improving Your Shopping Experience: To personalize your shopping experience by showing you relevant products and offers.
• Customer Support: To respond to your inquiries, provide customer support, and manage your account.
• Marketing Communications: To send promotional emails, newsletters, and special offers (with your consent).
• Website Analytics: To analyze website usage, improve functionality, and enhance user experience.

3. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party partners to help us operate our business and deliver services. These include:

• Payment Processors: To securely process payments (e.g., PayPal, Stripe).
• Shipping Providers: To ship your orders (e.g., UPS, FedEx).
• Marketing and Analytics: To improve our marketing campaigns (e.g., Google Analytics, Mailchimp).
• Legal Requirements: If required by law or to protect our rights, we may disclose your information in response to legal requests.

4. International Data Transfers

Since we operate in both the US, Canada, and internationally, your personal data may be transferred to and stored on servers located outside of your country of residence. By using our services, you consent to the transfer of your information to countries that may not have the same level of data protection as your own.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website. Cookies help us:

• Remember your preferences
• Track your shopping cart
• Analyze website traffic

You can control cookie settings through your browser. However, disabling cookies may affect the functionality of the website.

6. Your Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal data, including:

• Right to Access: You can request access to the personal information we hold about you.
• Right to Correct: You can request that we correct any inaccurate or incomplete information.
• Right to Delete: You can request that we delete your personal information (subject to certain exceptions).
• Right to Withdraw Consent: If we process your data based on your consent (e.g., for marketing emails), you can withdraw your consent at any time.
• Right to Opt-Out: You can opt-out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

To exercise these rights, please contact us at info@layale.com.

7. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. After that, your information will be securely deleted or anonymized.

8. Data Security

We implement reasonable security measures to protect your personal data from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe that we have collected information from a child under 13, please contact us immediately at info@layale.com, and we will take steps to delete that information.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable laws. When we update our policy, we will post the revised policy on this page and update the effective date. Please check this page periodically for updates.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@layale.com